Policies
Privacy Policy
​Valley Potters respects the privacy of our members and visitors. We collect only the personal information necessary to manage membership, communicate about events and exhibitions, and provide updates about our activities. Your personal information will not be shared with third parties without your consent, except where required by law.
​
By becoming a member of Valley Potters, you agree that photographs of yourself and your work may be taken at events and exhibitions, and used for promotional purposes including on our website, social media, and print materials. We are committed to using these images respectfully and to represent the spirit of our community and members’ creative contributions.
Refund Policy
Exhibition purchases
All sales made at Valley Potters exhibitions are final. We do not offer returns or refunds on exhibition purchases.
​
Workshops and Events
If you are unable to attend a workshop or event for which you have registered, you may request a refund (minus a $10 administration fee). To be eligible, cancellations must be received more than 3 days before the workshop. Unfortunately, withdrawals made within 3 days of the event are non-refundable. Workshop cancellations should be sent to workshops@valleypotters.org.au
If possible, please notify us as early as you can so we may offer your place to someone on the waiting list.
All refunds are at the discretion of the Valley Potters Inc. Committee.
​
Apron Returns
We are happy to replace or refund faulty aprons within 30 days of purchase, provided the item has not been worn and is returned in its original packaging. Return postage is the responsibility of the purchaser. Please email president@valleypotters.org.au to notify us of your return.
Member Social Media Policy
Valley Potters respects the privacy of all members. Images or information about members will not be shared digitally or in print without prior permission.
​
Photography
-
Permission must be obtained before taking photos and before posting them on social media or in print.
-
For group photos, participants must be informed beforehand and given the option to opt out.
-
Registration forms for workshops, exhibitions, or events will include an option for members to agree (or decline) to appear in photos.
-
Any material deemed offensive or inappropriate will be removed immediately.
Post Approval
-
Only administrators may approve posts.
-
Nominated administrators and long-term members who agree to the Rules for Posting may publish without pre-approval.
-
All other participants must have posts approved by an administrator before publishing.
​
Rules for Participation and Posting
-
Content must be art-related, engaging, and relevant to the group (e.g., general art discussions, selling equipment, external exhibitions/workshops, light-hearted posts).
-
Members must agree to the group rules on joining. A participation question (e.g., “What is your favourite ceramic tool?”) helps ensure new members are genuine.
​
Posts will be declined if they are:
-
Not art-related
-
Self-promotional (selling individual work)
-
Repeated promotions of non-VP classes or courses (more than once a month)
-
Personal, disrespectful, or abusive
If a post is declined, the reason will be shared with the poster.
Account Access
-
Only the Social Media Officer/Instagram Administrator and nominated committee members with login access may post.
-
Members may email photos and information to the Social Media Officer/Administrator for approval and publication.
​
Content Guidelines
-
Posts must showcase members and their work, or promote Valley Potters exhibitions, workshops, and events.
-
Non-VP exhibitions or events may only be shared if members are directly involved.
-
Posts should maintain a consistent look, using agreed templates, layouts, and hashtags to reach the desired audience.
-
A visually cohesive feed is encouraged (e.g., aligning event posts in a central column).
Model Rules
Valley Potters Inc. rules are taken to constitute the terms of a contract between the Association and its members. Please click below for a copy of the model rules.